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About Us GiGTEK Media Computers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at shop@mediacomputers.co.uk.

Our Contact details:
GiGTEK Limited
Finlaystone Goddard Drive Midgham Reading RG7 5UW United Kingdom
Phone: 0118 981 0800
Email: bounce@gigtek.com
VAT Registration Number GB 810 2418 78
Making A Purchase Making a purchase could not be easier. Just browse our Shop, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

At the present time we can only accept orders from the UK in Pounds Sterling

We accept three types of payment.
1) Credit or Debit Cards through our secure payment gateway:- Delta, Maestro, Mastercharge, Switch, Visa, Visa Debit.
2) The same cards but with the details sent by separate cover either phone, fax or post
3) Cheque with order
Shipping And Handling For up to 2Kg we use Royal Mail Special Delivery to make it easier for you to get your order if you are not in to receive it. For larger items we use Business Post Homeserve. If you do not receive your parcel please ask us for the tracking details.
Delivery Schedule We endeavour to deliver your order within 3 working days.
Back Orders If your item is not in stock, we will back order for you. If the lead time is long or unknown you will be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK 17.5% VAT is added.
Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. Should any product fail to meet your expectations please see our Returns Policy for more information.
Reaching Us If you need to reach us, please email us on bounce@gigtek.com, alternatively, you can call on 0118 981 0800 (International +44 0118 981 0800) or write to us at Finlaystone Goddard Drive Midgham Reading RG7 5UW United Kingdom
Privacy Policy GiGTEK Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy At GiGTEK we want our customers to enjoy a hassle free and enjoyable media experience. For this reason, we try and make the process of returning goods simple.

Cancelling an order

Under the Distance Selling Regulations you have the right to cancel your order for any item purchased on this website within 7 days or receiving our order confirmation email. If we have not yet despatched the goods, we will cancel your order and make an immediate repayment. You can cancel an order by emailing cancel@gigtek.com or calling us on 0118 981 0800.

When cancelling your order, if you have already received the goods you will need to make the return within 30 days. Once we have received your goods, we will credit you with the value of the returned goods. Unfortunately we cannot accept the audio or video recording (CDs, DVDs etc..) or computer software that have been unsealed.

Returning an item

If you are returning an item because of an error made on our part or because it is defective, we will be more than happy to refund the delivery charges incurred in sending the goods to you and your costs in returning it to us. Otherwise, you will be responsible for delivery charges in connection with your purchase.

You must keep the original packaging for a period of 30 days following delivery in case a product needs to be returned. Should it not be returned in the original packaging you will be responsible for any damage caused.

To return an item, send the goods, which must be in the original packaging, to the address below quoting your order number and reason for cancellation eg. defective items. For your protection, we recommend that you use a recorded-delivery service and insure the package for the purchase price.

GiGTEK Media Computers
7 Comet House
Calleva Park
Aldermaston
Reading
RG7 8JA

 

©2005 - GiGTEK Ltd

All prices include VAT but exclude delivery. Prices and specifications are subject to change without notice.
Images are representative only and actual product design may vary. E&OE